
Customer Service
'Customer service is often viewed as a necessary cost of doing business—and nothing more. That couldn't be further from the truth. Great support is a competitive advantage. Handled the right way, customer support provides an open and direct line to your customers, which helps you uncover hidden problems and get valuable feedback to improve your business. Oh, and let's not forget:' a little customer delight goes a very long way.


The ultimate guide to courier services – Singapore

Upset Customers? Here's How to Stop Customer Complaints Before They Happen

The 13 Skills Needed to Provide Memorable Customer Support

The ROI of Reciprocity: 9 Ideas for Delivering Meaningful (and Cost-Effective) Customer Delight

How to Implement a Return Policy That's a Win for Both You and Your Customers

Customer Service 101: A Guide to Providing Stand-Out Support Experiences

How Shinesty Delivers Seamless Holiday Support (Despite Handling 6x as Many Tickets)

Your Store and Sales Are Ready for BFCM. How About Your Customer Support?

The 5 Essential Support Channels Every New Business Should Consider

Call Me, Maybe? How to Build a Stand-out Contact Us Page for Your Online Store

3 Key Customer Service Phrases to Use in Every Support Conversation

Social Support Means Solving Problems in Public. That's What Makes it Challenging.

Upset Customers? Here’s How to Tackle Complaints When There’s No Easy Answer.

How to Save Sales and Solve Customer Problems with Live Chat

Underwater with Customer Questions? It’s Time to Hire Some Help.

This Framework Will Change How You Provide Customer Service

Why Efficient Customer Service Can (and Should) Be Powered by Empathy

How To Keep After-Christmas Returns From Taking a Bite Out of January Revenues

Customer Delight is About Giving Little Unexpected Extras

8 Post-Sale Emails To Turn New Buyers Into Lifelong Fans

How to Protect Your Brand From Identity Theft Online

Why Community Management Matters For Your Business (And How to Do It Right)

How to Stop Customer Complaints Before They Happen

16 Top-Rated Customer Service Apps for Shopify Stores

How I Got 50 Product Reviews in One Week

The Benefits of an FAQ Page (And How to Do It Right)

How Can We Help You? What Shopify Gurus Can Teach Us About Customer Service

From Browse to Buy: How to Use Videos at Every Stage of the Customer Journey

How Great Customer Service Turns First-time Shoppers into Lifetime Fans

How to Exceed Customer Expectations and Over-Deliver Every Time

5 Ways to Use Packaging Inserts to Increase Customer Loyalty and Revenue

5 Ways to Take Charge of Your Ecommerce Customer Service

Creative Ways To Improve Ecommerce Customer Experience (That Also Boost Loyalty And Sales)

How To Grow Your Ecommerce Business Without New Customers

4 Examples of Excellent Customer Service on Facebook

How to Engineer Increased Sales & Happy Customers With Behavioral Psychology

5 Ways to Take Customer Service to the Next Level

Twitter: The Modern Day Complaint Department
