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Buyer Contact Email Now Templated

The new buyer contact template

To let you work faster when notifying buyers, Shopify now uses a template to prepare the email you send when clicking on “Email Buyer” from an order screen. That means you can set up a form-letter that has the usual stuff and personalize it before it’s sent.

To use the new buyer contact form template, first click on it in your shop Admin section’s Email & Notifications section:

Then edit the template to include the usual text you use in emails to buyers:

Edit the new buyer contact template

Now when you send a buyer an email,

Email Buyer

... the templated parts appear already filled in:

Sending buyer email with already filled-in content